FAQ

💻 About Visitor Registration

📛 Where and When can I pick up my ID Badge?

Please pick up your Badge at the Badge Reception during the reception hours listed below.

  • Pickup Location: Badge Reception, 5th floor of the venue
  • Reception Hours:
    Oct. 27 (Tue.) 11:00 AM – 7:00 PM
    Oct. 28 (Wed.) 9:00 AM – 5:30 PM
    Oct. 29 (Thu.) 9:30 AM  – 5:30 PM
    Oct. 30 (Fri.) 9:30 AM – 12:00 PM
  • Please present your 4-digit Registration ID (found on your “Visitor MyPage” or in the “FINAL Information for visitors Oct.21st” email) at the venue to receive your ID badge. Badges must be picked up in person by the registered participant.

💰 Is it possible to cancel and receive a refund?

Please note that there will be no refunds for cancellations.

📷 Having trouble uploading my photo.

Before uploading your photo, please ensure that it meets the following requirements:

  1. The image clearly shows your face taken from the front with high brightness.
  2. The file is in JPEG format and is less than 3MB.
  3. The resolution is approximately 480 × 640.
  4. The image is vertically long.

📱 Which characters can I use in my password?

It must be between 6 and 12 characters long, containing a mix of numbers and letters.
Please enter half-width alphanumeric characters.

🚶 Is it possible to enter on the day of the event without pre-registration?

Visitor Walk-in registration will be opened on Tuesday, October 27 at 1:00 PM (JST). (Walk-in rates will apply.)

On-site registration using your own device is possible, but we recommend registering before arriving at the venue.

  • Please note that payment is by credit card (Visa / Master) only.
  • You can download receipts from your Visitor My Page.


📅 About Various Events

💰What is “TGFM”?

“Tokyo Gap-Financing Market (TGFM)” is a dynamic project market created to assist producers of projects to secure funding. Through one-on-one meetings, representatives of selected projects will have the opportunity to engage with a diverse array of international film industry experts. Please refer to the TGFM Official Website for details.

A Visitor Badge is required to attend TGFM.

For inquiries regarding participation and details, please contact or visit us as follows:

  • Before the Event: Please contact us via email at tgfm@unijapan.org .

  • During the Event: Please visit the 8F PORT STUDIO Reception directly.

🚶How to get to the TGFM venue

“Tokyo Gap-Financing Market (TGFM)” venue and reception are at PORT STUDIO, located on 8F of Tokyo Port City Takeshiba. First, please come to 6F. Then, change elevators there and go up to 8F to reach PORT STUDIO.
The video shows the route from 1F building entrance (next to Tully’s Coffee) to 8F PORT STUDIO, including transferring elevators on 6F. Please click the URL below to view it.

▶ Video Directions (How to get to 8F PORT STUDIO)

📚What is “Tokyo IP Market: Adaptation & Remake (TIPM)”?

“Tokyo IP Market: Adaptation & Remake (TIPM)” is a marketplace that connects Japanese IP holders (publishers, production companies, TV broadcasters, game companies, etc.) with foreign producers, providing a platform for both sides to meet and turn Japanese stories into global visual content. Please refer to the TIPM Dedicated Page for details.

A Visitor Badge is required to attend TIPM.

For inquiries regarding participation and details, please visit the 2F TIPM Reception at the venue during the event.

🗣️How to get to the Pitch Event Venue for Tokyo IP Market / TGFM

The Pitch Event Venue for Tokyo IP Market / TGFM is “IMAGICA Entertainment Media Services, Inc. Screening Room #2.” Please click here for access details.

🚌 How to get to the Tokyo International Film Festival (TIFF) venue

For access to the Tokyo International Film Festival (TIFF) venues, please check the TIFF Official Website for details.

TIFFCOM Visitor Badge holders can take the shuttle bus from the venue’s 1st floor. For details such as bus stop locations and operating hours, please click here.

🎬 What are “P&I Screenings”?

TIFFCOM Visitor Badge holders can attend the Tokyo International Film Festival’s (TIFF) screenings for press and industry professionals. All sessions are unreserved, first-come, first-served seating with no prior reservations required. For details, please click here.


👥 About Conferences

📝 Is advance registration required for the conferences?

If you have already registered as a visitor, you can go directly to the conference venue on the day of the event.
Entry generally begins 20 minutes before the session starts. All seating is on a first-come, first-served basis. No reservations required. Please note that entry may be restricted if the venue reaches capacity.

📌Can I register for specific conferences or single days only?

We do not offer tickets for individual session attendance or one-day passes. Please register for a Visitor Badge, which grants access to the entire event.

📅 I would like to check Conference Timetable. 

You can check the details on this page.

📹 Is there a live or archived stream available?

We do not offer streaming of the conferences, either live or archived.


🏢 About the Venue

🔔 Latest Updates For Visitors

[Exclusively for TIFFCOM Visitors] Area Coupons

📛 Click here for the information on stores offering special deals when you present your TIFFCOM badge!

 

Follow us on social media for more updates!

🔹Instagram: https://www.instagram.com/tiffcom_tokyo/

🔹X: https://x.com/TIFFCOM_Tokyo

🔹LinkedIn: https://www.linkedin.com/company/tiffcom-tokyo/

🔹Facebook: https://www.facebook.com/TIFFCOM.Tokyo/

 

Please sign up for TIFFCOM email newsletter!

🔹English Newsletter: https://willap.jp/mf/jcs_newsletter_en/mm/i

🏢 Venue Opening and Closing Hours

As follows:

Oct. 28 (Wed.) 9:30 AM – 6:00 PM
Oct. 29 (Thu.) 9:30 AM – 6:00 PM
Oct. 30 (Fri.) 9:30 AM – 4:00 PM

🗣️ I would like to use the meeting space. What should I do?

“The Business Lounge,” available to both exhibitors and visitors, is located on the 4th floor of venue. Reservations are required.

  • Each participant may reserve up to 5 slots during the event.
  • Each slot is 30 minutes, with a maximum capacity of 4 people.
  • Advance reservation Period: Oct. 21 (Tue.) – Oct. 25 (Sat.) 11:59 PM (JST) Reservation page is here.
  • On-site Reservation Hours and Locations:
    Oct. 27 (Tue.) 1:00 PM  – 6:00 PM (5F Information Desk)
    Oct. 28 (Wed.) 9:30 AM – 5:00 PM (4F Business Lounge)
    Oct. 29 (Thu.) 9:30 AM  – 5:00 PM (4F Business Lounge)
    Oct. 30 (Fri.) 9:30 AM  – 3:00 PM (4F Business Lounge)

🍴 Are there any places to eat or drink?

There are restaurants (2F, 3F), cafes (1F, 3F, 6F), and convenience stores (1F, 6F).

Please also refer to the facility guide: https://tokyo-portcity-takeshiba.jp/shop-guide/

👜 Is there a cloakroom?

No, there is not. Coin lockers are available on the 2nd to 5th floors, but they can only be used with transportation IC cards (such as PASMO or SUICA).

📰 Is there a business center?

There is a business corner on the 1st floor of the Hamamatsucho-kan Management Office where you can make copies and charge your devices.

🚬 Is there a smoking area?

There are smoking areas on the 1st, 2nd, and 8th floors of the venue.

🚙 Is there a parking available?

Paid parking is available on the B1 floor.
Business Hours: 7:00 – 23:00
Parking Fee: ¥300 per 20 minutes. (Fees apply outside operating Business Hours)
Height Limit: 1550 mm (some areas: 2050 mm).

👣 Walking route from Hamamatsucho Station to the venue

You can check the route in the video provided by the venue.

🔥 Emergency Procedures (Earthquakes, Fires, etc.)

In case of emergency, please follow the instructions and guidance of the venue staff.